Privacy policy

At www.collazencare.com, we value and respect your privacy.

This Privacy Policy outlines the types of personal information we collect from users of our website, how we use and protect that information, and your rights regarding your data. By using our website, you agree to the collection and use of information by this policy.

1. Information We Collect

We collect the following types of information from you when you visit our website, make a purchase, or interact with us:

a. Personal Information:

Name

Email address

Phone number

Shipping and billing addresses

Payment information (credit card, debit card, etc.)

Account login details (username, password)

b. Non-Personal Information:

IP address

Browser type and version

Device type

Cookies and usage data (see section on Cookies)

c. Purchase Information:

Products you have purchased

Date and time of your orders

Order history

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill orders

To communicate with you regarding your orders, inquiries, or support requests

To send promotional emails or newsletters (if you have opted in)

To improve and personalize your experience on our website

To analyze website traffic and usage patterns to enhance our services

To comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with third-party service providers who help us process payments, fulfill orders, and manage our website. These service providers are required to use your data only for the purpose of performing services on our behalf.

Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device that help us track your preferences, remember items in your cart, and analyze website traffic.

You can control cookie settings through your browser. If you choose to disable cookies, some features of the website may not function properly.

5. Security of Your Information

We take the security of your personal information seriously and use reasonable administrative, technical, and physical measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

Access: You have the right to request a copy of the personal data we hold about you.

Correction: You can request corrections to any inaccurate or incomplete personal data.

Deletion: You can request the deletion of your data, subject to certain legal obligations.

Withdrawal of Consent: If we are processing your data based on consent, you can withdraw your consent at any time.

Data Portability: You can request a copy of your data in a machine-readable format.

Opt-Out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe instructions in the emails we send you or by contacting us directly.

To exercise any of these rights, please contact us at [Your Contact Information].

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any external websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date. Please review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: collazencare@gmail.com

Additional Notes:

GDPR Compliance (if applicable): If you are operating in the European Union or targeting EU customers, you must comply with GDPR requirements. The rights mentioned above (Access, Correction, Deletion, etc.) are part of the GDPR.

CCPA Compliance (if applicable): If you are selling to California residents, you should consider including sections to comply with the California Consumer Privacy Act (CCPA), including the right to know, the right to delete, and the right to opt-out of data selling.

It is always recommended to have a legal professional review your privacy policy to ensure it meets all legal requirements specific to your business and location.